Cancellation policy

Cancellation Policy

Full / Partial Order Cancellation: After placing the order customer can make the cancellations before the order gets processed from our side.

Period to raise requests: Before the Dispatch of material from the WH

Refund Amount/ Replacement: 100% refund against cancelled order direct to customer account.

T&C for Cancellation

Customers need to cancel before an order is dispatched from our facility.

Once the order is dispatched from the SELLER plant, the customer cannot cancel the order from the dashboard and needs to connect with our customer care team

 

Cancellation by seller: Seller can cancel the order (partially or fully) in case it is non-serviceable due to any reason such as unavailability of stock/ Non-serviceable pin code/ remote location etc.

Period to raise request:  Before accepting /confirming the order.

Refund Amount/ Replacement: 100% refund to customer account. No deduction.

T&C for Cancellation

SELLER will take Customer consent to be taken in case of partial cancellation.

If the customer wants to cancel the whole order, a 100% refund gets processed.

Cancellation of an order can be done by us or by you as mentioned herein:

Technical errors or issues

Any reason relating to credit/fraud avoidance

Invalid address or wrong address is provided by the User in order details

Malpractices used to place the order

A bulk order is placed for the likely commercial resale

Multiple orders are placed for the same Product at the same address

Products stock is not available with the Company

Order is undelivered after two (2) attempts

Cancellation by you - Before the Product is shipped for delivery, you may cancel an order for any reason. No cancellation is permitted subsequently. If an order has been successfully cancelled, you will be sent a confirmation email or SMS at the email address or mobile number provided to us. We reserve the right to accept or reject requests for order cancellations for any reason whatsoever. You agree not to hold us liable for any rejection of order cancellations. You will receive a 100% refund for your cancelled orders that have been accepted under this Policy.

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